Privacy Policy

Anita's Beads is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1988.

We collect information about you to enable us to process and deliver your order.

We will not supply your details to any third party in the future except for the purposes of debt recovery or unless required by law. The type of information collected about you is: your name, address, phone number, e-mail address and goods ordered.

Returns Policy

Anita's Beads takes pride in our service and aims to provide you with the best quality service. If for any reason you are unhappy with your purchase, we will be happy to help you with a prompt refund or exchange.

Goods should be returned to 4 Broad Reach, Ropetackle, Shoreham-By-Sea, West Sussex, BN43 5EY, in a condition fit for resale within 30 days of receipt. This does not affect your statutory rights.

Refunds can only be given on items received by us, we therefore suggest that you return the order using a form of recorded postage. Please enclose a copy of your invoice along with the returns.

Under the UK Consumer Protection Regulations 2000, you have the right to cancel your order within 7 working days from the day after the day of receipt of the goods without giving a reason.

If your order has been confirmed, but you have not yet received the items and it has not yet been despatched, you can change or cancel your order by calling us on 01273 454672.

If your order has been despatched, you will need to return the cancelled item at your own expense to the address given.